When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Yes, we do.

Please note that your items will only be shipped after the transaction has been verified and the payment has been completed.

Yes, but it is always included in the total cost, as you can see during checkout.

In order to Cancel an order that has not been shipped out yet, please send us an email at support@soundspeakrecords.com with the email subject as:
#{YOUR_ORDER_NUMBER} CANCEL

Please include some details about your order, and a reason why you wish to cancel. This way, we can improve our services so we have fewer cancellations in the future.

In order to Change an order that has not been shipped out yet, please follow the same steps as a cancellation, but use the following email subject instead:
#{YOUR_ORDER_NUMBER} CHANGE

We only change the address in an order, not the item(s). To order something else, please cancel your current order before it has been shipped out.

You can contact us by email at info@soundspeakrecords.com. We will answer as soon as possible.

Free shipping from :

– 100€ to Spain mainland,

– 110€ to Spain Balearic Islands,

– 140€ to Spain Canarias,

– 160€ to Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal and Sweden

– 180€ to Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Poland, Romania and Slovenia

– 230€ to United Kingdom